Last Updated: May 13, 2025
Privacy Policy
This Privacy Policy Statement ("Privacy Policy") describes the privacy practices of CallCompute, whose website, CallCompute.com ("Website"), links to this Privacy Policy ("CallCompute", "us", "we", "our"). This Privacy Policy explains the information we collect, why we collect it, how we use it, when we share it and the choices you can make about your information.
Information We Collect and How We Collect It
We collect personal information, such as information that identifies, relates to, describes or is reasonably capable of being linked to you, either directly or indirectly. A list of the personal information we collect is below. We also collect other information about you. This type of non-personal information does not and cannot reveal your identity and is information that has been de-identified or aggregated. The type of information we collect varies based on the particular product or service you have with us and how you're using our Website.
We may collect personal information about you in several different ways and from several different sources. We will collect personal information directly from you when you are on our Website and when you request information about one of our services or subscribe to receive information from us through our email mailing list or some other type of marketing effort. Service providers working on your behalf, along with us, collect personal information about you when you use our Website, view our emails or otherwise engage with us through a computer or a mobile device.
We may have to share certain types of personal information with our partners as well in order to carry out the services that we provide you ("Services"). We will not share any more information than is absolutely necessary to carry out our Services. We will take every reasonable effort to maintain the security of your personal information while we retain it and will vet third party partners, who we contract with, in order to carry out our Services for you.
Our Website and Services are not intended for children. We do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen.
A full list of the type of personal information categories that we collect and share is listed below:
| Category of Personal Information Collected and/or Shared | Examples |
|---|---|
| Personal identifiers | Name, postal address, email address, IP address (internet protocol), other similar online identifier |
| Personal characteristics | Age, date of birth, gender |
| Service or product related information | Business analytic data (may be de-identified), KPIs, countries where the business carries out activity or maintains work presence, payment or financial information, business phone numbers and number of employees, employee names and locations and department information |
| Internet or other electronic network activity information | Information regarding your interaction with our Websites, applications, Software as a Service Applications, reporting, other applications, advertisements, links you use to get to our Website or click on to leave our Website, browser type, internet service provider (ISP), device type and identifier, cookies, or other information. |
| Automatic Number Identification (ANI) | We collect the caller's phone number (ANI) when receiving call or lead data from lead-generating sources. This information is used internally for fraud prevention (e.g., deduplication), performance optimization, and decision-making. In certain cases, we may use the ANI to interface with services provided by our clients, such as internal Do Not Call (DNC) lists, suppression files, or existing customer lookup APIs, before a call is purchased. These services are accessed solely for the purpose of evaluating whether a call should be accepted on the advertiser's behalf. |
| Inferences | Inferences drawn from any of the other category types of personal information obtained on you that may be used to create a profile that reflects your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
Use of Your Personal Information
Call Attribution and Optimization
We collect call data, including phone numbers (ANIs), to enable call buying, tracking and attribution services. We need this information to detect duplicate leads across our network, evaluate call quality, and make decisions about call purchases. We use phone numbers exclusively for service delivery and optimization. ANIs are only shared with clients when they purchase a call, or in specific scenarios where clients need to check internal compliance systems (like Do Not Call lists) before buying a call. For all reporting and analytics purposes, we use anonymized identifiers rather than consumer phone numbers to ensure privacy.
Purpose and Usage
We utilize your personal and other information for various business-related purposes, including:
- To fulfill your requests or deliver our Services and products.
- To inform you about other Services we offer that may interest you.
- To contact you via telephone, text, or other methods, either directly or through service providers.
- To complete transactions.
- To respond to customer service inquiries.
Marketing and Advertising
We may use your information to show you ads or customized content online and send you marketing communications about products and Services we believe may interest you. These communications could be sent via email, regular mail, text message, or other available methods. We may also estimate your location based on your IP address to serve targeted content.
Improving Our Services
We use your personal information to analyze, improve, and develop our Websites, services, and products. This includes conducting actuarial or research studies to maintain and enhance our networks and analyzing visitor usage to personalize your online experience. We may use analytics software, cookies, and other tracking technologies to collect information for these purposes.
Communication
We may contact you regarding Services you are receiving from us for customer service related purposes, for marketing purposes or for sales purposes.
Legal Compliance and Security
Your personal information may be used to comply with legal obligations, assist in investigations, protect our rights and property, or enforce our terms and conditions. We may also use your information to prevent fraud, misuse, or other illegal activities and to safeguard our company, affiliates, customers, network, and Websites.
Updating Records
We may receive personal information about you from other sources, such as public databases or third parties, to update our records. For example, we may use publicly available change-of-address information to update your address.
Service Provider Role
Sometimes, we act as a service provider to other companies, collecting and using personal information on their behalf. This use is subject to the privacy practices of those companies.
Sharing Your Information
General Practices
We do not sell your personal information. We may share your information with trusted business partners, service providers, and affiliates for business purposes such as to carry out the Services we offer, which are aligned with this Privacy Statement. Information may also be shared in aggregated or de-identified forms.
Specific Sharing Scenarios
- Business Partners: We may share your information with our business partners in order to carry out the Services we are providing you.
- Service Providers: Your information may be shared with service providers who perform various services on our behalf, such as transaction completion, marketing, web hosting, legal services, and analytics.
- Marketing Partners: We may share information with third-party marketing and advertising partners to personalize online ads.
- Business Transactions: Personal information may be disclosed during corporate transactions such as mergers, sales, or bankruptcy.
- Legal Reasons: Information may be disclosed to comply with legal obligations, protect safety and property, and investigate fraud.
Categories of Shared Information
- Personal Identifiers: Shared with business partners, service providers, marketing partners, and legal entities.
- Service or Product Information: Shared with relevant entities for service completion and legal compliance.
- Internet Activity Information: Shared with partners for marketing and analytics.
- Inferences: Shared for marketing and legal purposes.
Cookies and Tracking Technologies
Collection and Usage
We and our service providers automatically collect information through tracking technologies like cookies, web beacons, and embedded scripts. This information includes site navigation, device details, and analytics data to enhance your online experience, monitor site performance, and for internal purposes.
User Choices
You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality. You can also opt-out of personalized advertising through available tools, though you may still see non-targeted ads.
Email Marketing
To opt-out of marketing emails, you can use the unsubscribe link in emails. Non-marketing communications will still be sent.
Social Media and External Sites
Our Website may include links to external sites and social media features. Interactions with these features are governed by the privacy policies of the respective providers.
Security
We implement reasonable safeguards to protect your information, though no system is entirely secure. You should also take steps to protect your personal information.
Contact Us
For privacy concerns, contact us at privacy@callcompute.com.
Privacy Statement Updates
We may update this Privacy Statement periodically. Changes will be indicated by the effective date at the top of the document.