Skip to content
← The call buyer’s journal

Digital AdvertisingReal-Time Bidding

How Call RTB Fits the Programmatic Ad Ecosystem

How the DSP and SSP model from programmatic advertising maps onto inbound call buying, and where buyer-side call bidding fits.

Real-Time Bidding (RTB) changed digital advertising by enabling automated, instantaneous auctions for ad impressions, primarily facilitated through Demand-Side Platforms (DSPs) and Supply-Side Platforms (SSPs). These platforms have streamlined the process of buying and selling digital ad space, leading to a more efficient and targeted advertising ecosystem. However, the application of RTB principles to inbound call buying has been limited. CallCompute applies RTB mechanisms to call buying from the buyer's side, the role a DSP plays in display advertising.

The Scale of RTB in Digital Advertising

To understand the potential impact of RTB in inbound call buying, it's essential to recognize the scale at which DSPs and SSPs operate in the digital advertising landscape:

Demand-Side Platforms (DSPs): These platforms enable advertisers to purchase digital ad inventory across multiple exchanges through a single interface. The global DSP market is projected to grow from $25.54 billion in 2023 to $114.51 billion by 2030, at a compound annual growth rate (CAGR) of 23.9% during the forecast period (Fortune Business Insights, 2023).

Supply-Side Platforms (SSPs): SSPs assist publishers in managing, selling, and optimizing their available ad space. The global SSP market is expected to expand from $10.21 billion in 2023 to $116.24 billion by 2034, driven by a CAGR of 12.87% (Evolve Business Intelligence, 2023).

These figures highlight the extensive adoption and financial significance of RTB in digital advertising. The vast amounts of traffic and monetary transactions processed through DSPs and SSPs annually underscore the efficiency and effectiveness of RTB systems.

CallCompute's Role in the RTB Ecosystem

While RTB has been predominantly associated with display and native advertising, its principles are equally applicable to inbound call buying. CallCompute is buyer-side software. We don't sell, route or broker calls. It applies RTB methodologies on the buyer's side, much as a DSP does for display advertising, to change how businesses acquire high-intent callers:

Real-Time Auctions

By implementing real-time bidding for inbound calls, CallCompute allows advertisers to bid on incoming calls based on real-time data, so they pay for the calls most aligned with their offerings.

Data-Driven Decision Making

CallCompute's platform utilizes advertisers' proprietary data to inform bidding strategies, enhancing targeting precision and conversion rates.

Operational Efficiency

Automating the call buying process through RTB reduces the need for manual negotiations and cap changes, leading to significant operational efficiencies.

Potential Growth of RTB in Inbound Call Buying

Considering the substantial scale of RTB in digital advertising, applying similar mechanisms to inbound call buying presents a significant growth opportunity:

Market Expansion

As businesses recognize the value of inbound calls, often associated with higher conversion rates compared to digital clicks, the demand for efficient call acquisition strategies is poised to increase.

Technological Adoption

The success of RTB in digital advertising sets a precedent for its adoption in call buying.

Financial Implications

The integration of RTB into call buying could unlock new revenue streams for businesses and service providers, mirroring the financial growth observed in the DSP and SSP markets.

Conclusion

The evolution of RTB has significantly enhanced the efficiency of digital advertising through DSPs and SSPs. Applying RTB principles to inbound call buying is a natural progression of programmatic advertising. By pricing each call with real-time bidding instead of flat rates, businesses can achieve greater precision, efficiency, and ROI in their marketing efforts.

References

LET’S TALK ABOUT YOUR CALL SPEND

Bring your vendor list.
We’ll show you the possibilities.

Book a 30-minute demo